/ Industries · Freight
Freight invoices in. ERP-ready records out.
Swarm extracts every charge, matches it to shipment and rate data, flags mismatches for human review, and posts the approved record—without replacing your ERP or TMS.
Start with the backlog finance and operations can both see.
Freight invoice processing is the cleanest first wedge: high document volume, visible matching work, measurable leakage, and a clear human approval path. Once the operating model is proven, the same layer can extend to BOLs, PODs, manifests, customs documents, and service workflows.
- 60–75%
- potential reduction in cost per invoice
- 70–80%
- potential reduction in manual document processing
- 500+
- documents per month where the workflow becomes compelling
Freight invoice processing
A real approval path—not a black-box automation claim.
The agent handles the repetitive reading and matching. Operators retain authority over uncertain fields, unexpected charges, and posting.
Inputs and systems
- /01Automated
Invoice arrives
A PDF enters through email, portal upload, SFTP, or an existing document queue.
- /02Automated
Charges are extracted
The agent captures invoice, carrier, shipment, tax, line-item, and accessorial data with confidence scores.
- /03Checked
Shipment and rate data are matched
Extracted values are reconciled against the shipment record, BOL or POD, agreed rates, and ERP or TMS data.
- /04Checked
Mismatches are explained
Duplicate invoices, unexpected charges, missing records, and low-confidence fields are surfaced with evidence.
- /05Human review
An operator reviews the exception
The right owner approves, corrects, or rejects the record without reconstructing the case from multiple systems.
- /06Automated
The approved record is posted
Swarm exports or writes the validated record to the ERP, TMS, AP workflow, or downstream reporting system.
The first wedge—and what comes next.
Begin with a workflow that has visible backlog and measurable cost, then reuse the operating layer across adjacent freight work.
Freight invoice processing
60–75% lower cost per invoice
View solution →BOL, POD, manifest, and customs processing
70–80% less manual processing
View solution →Shipment status and document follow-up
24/7 repetitive-request coverage
View solution →Where Swarm can operate across the freight journey
Invoice control and finance operations
Reduce the cost, delay, and leakage created by manual invoice review.
Invoice capture and line-item extraction
Convert inconsistent invoice PDFs into structured, confidence-scored records.
Faster intake
View solution →Shipment, rate, and ERP matching
Reconcile charges against the operational and commercial records already in your stack.
Less manual matching
View solution →Duplicate and accessorial review
Flag unexpected charges and duplicate records with the supporting evidence attached.
Clearer leakage control
View solution →Shipment documents and intake
Turn paperwork from inboxes and portals into validated operating data.
BOL and POD processing
Extract shipment parties, references, quantities, dates, signatures, and delivery evidence.
Cleaner shipment records
View solution →Manifest and customs document validation
Check required fields and supporting paperwork before a preventable hold occurs.
Fewer incomplete submissions
View solution →Quote and booking document intake
Structure incoming requests and attachments for the next operational decision.
Shorter intake cycles
View solution →Customer and partner operations
Resolve repetitive requests while preserving a controlled handoff for exceptions.
Shipment status agent
Retrieve approved status and ETA information from operating systems across chat or voice.
Deflect routine volume
View solution →Missing-document follow-up
Request paperwork, understand replies, and move received files into the correct workflow.
Less chasing by email
View solution →Claims and dispute intake
Collect the issue and evidence, create a structured case, and escalate to the correct owner.
Cleaner human handoffs
View solution →The production patterns behind the freight workflow
Swarm’s current proof comes from adjacent document-heavy operations: extraction, decision routing, and enterprise workflow integration. These are the same production patterns the freight solution uses.
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Designed for risk-first freight buyers
Built to fit the stack, controls, and buying group you already have.
Works around ERP, TMS, and EDI
Swarm acts as an operations layer across the systems, portals, inboxes, and spreadsheets already running the business.
Human review is explicit
Define which records can move automatically, which require approval, and what happens when data is missing or uncertain.
Every decision has evidence
Keep extracted fields, matching context, exception reasons, approvals, and system updates together for audit and dispute review.
Clear data and system boundaries
Document where data enters, what the agent can access, where records are stored, and which actions it can take.
Ready for the buying group
Give operations, IT, procurement, finance, and AP a shared workflow scope instead of five different interpretations of the project.
One measurable workflow first
Start with a bounded queue and agreed metrics, prove the operating model, and expand only after quality and control are visible.
From a real invoice queue to production
- /01
Map one live workflow
Document invoice sources, fields, match rules, exception types, systems, owners, volume, cycle time, and current handling cost.
- /02
Prove it on representative documents
Run a sample set through extraction, matching, exception review, and export while operators validate accuracy and fallback behavior.
- /03
Integrate, monitor, and expand
Connect the production queue, track cost and quality, then reuse the pattern for adjacent freight documents and requests.
Bring us a real freight invoice queue.
We’ll map the documents, match rules, exceptions, human approvals, and system handoffs required to put it into production.
Book a freight workflow assessment